This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we ask for information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under the licensing conditions set by the Anjouan Gaming Authority. During transaction processing, we also handle financial data — including payment method identifiers — solely to complete the transfers you request and to maintain accurate account records.

We also collect technical data automatically as you browse our web platform. This includes your IP address, browser type, device type, and session activity logs. We use this information to keep the platform secure, detect unusual behaviour, and ensure that pages load and function correctly for you. Cookies are used in a limited and purposeful way: some are essential for your session to work, while others help us understand how the platform is being used so we can improve it. You can manage non-essential cookies through your browser settings at any time.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who genuinely need access to your information in order to carry out their role are permitted to view it. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we share your data externally. Payment gateways require certain financial details to process your transactions. Identity verification services may receive documentation you submit during account checks. Regulatory authorities, including those overseeing responsible gambling and anti-money laundering compliance, may request data as part of their lawful oversight functions. In each case, data is shared only to the extent necessary and only with parties bound by appropriate data protection obligations.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep records for the duration required by our regulatory obligations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to keep it. To exercise any of these rights, please contact us through the support channels available on our web platform. We will respond to all data rights requests within a reasonable timeframe in accordance with applicable data protection standards.

If we make material changes to this Privacy Policy, we will notify you through your registered account or by a notice on the platform before those changes take effect. We encourage you to review this page periodically to stay informed about how we handle your information.